A topic I never thought I’d have to worry much about….until tonight.

Andrew and I checked the mail tonight when we got home from work and there was a letter from my bank.  In it I was informed that on Wednesday last week I had changed my telephone banking password.  But I definately didn’t change any telephone banking password, and infact I very rarely have any occasion to even use telephone banking.  So I rang the bank to try to find out what was going on, and they told me that the password was changed on Wednesday and got me to try my password and naturally it didn’t work.  They then informed me that I had requested a new ATM card, stating that mine was damaged.  This got me quite worried, and I was then told that it was being sent by mail to a PO Box in Regent Park.  I don’t know anyone who lives in Regent Park, nor do I have a PO Box.  After lots of discussion with the person from the bank, a block was put on the card but they were unable to change the telephone banking password since there was no way of telling whether or not I was the rightful owner of the accounts over the phone.  So I have to go to a branch tomorrow to identify myself and get this all sorted out.  We informed the police as well…went to the police station and a constable took some details.  I had checked my account over the internet, and there was the incorrect PO box number and a mobile phone number (Andrew says it would be a prepaid number) so we took all that to the police.  I don’t know if any of this will be useful to anyone, but it’s better than doing nothing.

Andrew just reminded me that a couple of weeks ago we suspected that our mail had been tampered with, since one of our letters from a local politician had been ripped open.  There have been other reports of mail going missing in the residential complex….ranging from months ago to relatively recently.  This means that my other task for tomorrow is to organise a PO Box which should be more secure.

I’m glad that it doesn’t appear that our bank accounts have been touched, so the situation could have been worse, but it’s still pretty horrible.

This entry was posted on Monday, November 5th, 2007 at 6:15 pm and is filed under Mascot Living. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.