Yes, the saga continues. I thought it was all sorted out after I went into the bank to identify myself and get the password changed. But I was wrong….
Last Friday afternoon I got a phone call from the fraud area of the bank. They asked me if I was expecting a deposit by cheque into my account, of close to $10,000. No, I wasn’t (I wish!!). The cheque that was being deposited in my account was a stolen cheque, and the result was that the fraud group put a stop on all my transactions. The lady I spoke to was nice enough to let me go to an ATM, call her so she could take the stop off my accounts, let me get some money out for the weekend, and then put the stop back on. Otherwise I think we would have been in a bit of trouble, having no access to money! I rang Andrew and told him what was going on, and he was about to try to buy something at a shop with his card, so he put the item back on the shelf and left the shop!!
The lady from the fraud group told me I had to change all my account numbers, so Andrew picked me up from work and we went to a bank to start the process. Yesterday both Andrew and I had to talk to our respective Human Resources groups to see if they could fast track putting the new bank account onto the system so that we could close down the old accounts asap, and today I spent 2 hours at the bank changing money across accounts, changing our credit card number, changing our banking identification number, and trying to ensure that everything was set up as it was before all this happened. Hopefully we’re well on the track of having this all sorted out even though there is still a fair bit to do. Hopefully we will have access to our money now so we can pay some bills, and in about a week our new credit/ATM cards will arrive so we’ll be able to access cash again.
This really isn’t my idea of fun!
